PainIntel Product Page – Care Management Module
PainIntel’s Care Management Module: Remote Care with Digital E/M + Remote Monitoring
Patients, including those covered by Medicare, can now engage in non-face-to-face, patient-initiated communications with their pain care team – without the need to visit the provider’s office. This is possible through dedicated digital applications. These remote care services, known as Digital E/M (Evaluation and Management) + Remote Monitoring, are only available if there is an established relationship between the practice and the patient. (Chronic Care Management available in certain circumstances)
Here’s how it works:
Enrollment: Easily enroll your patient in any of the Digital services – or all of them.
Mobile App Download: Have the patient download the partner myPainIntel mobile app. The app supports the remote monitoring and their ease of initiating or participating in remote care.
Interaction: Patients use the app to start interactions around their care or advanced therapy intervention (e.g. SCS, TDD, etc).
Monitoring: Your team monitors the patient dashboard to respond to incoming digital encounters. Or, we can be a staff extension for you.
Billing Readiness: We keep track of time and billing cycles for you. At the end of the cycle, we send you the reports for your revenue cycle team to review.
Our streamlined process ensures that patient care continues seamlessly outside traditional clinical settings.
Support for Chronic Care Management and Digital Evaluation and Management. Both paired with mobile app access.
About Digital E/M: Give Your Pain Patients Access to Care On Their Schedule
- Improve patient health outcomes
- Address treatment gaps
- Offer a deeper connection to your patients on their schedule
- Reduce staff and physician burnout
- Extend care beyond normal hours
- Support patients with complex interventions where they may have after-hours or between-visit needs
- Gather reimbursable events outside traditional brick & mortar encounters
- CPT 99421-99423, Online digital Evaluation and Management Visit, for an established patient, for up to 7 days, cumulative time during the 7 days
myPainIntel
The patient side of Remote Care. Patients easily download the mobile app so they can initiate care when they need it. They can also visualize their PROs and the longitudinal story unfolding.
Care Management Dashboard
The provider side of Remote Care. Here, the provider team easily monitors patient initiated care, the acuity of the patient, the corresponding PROs and biometrics. Reports of time, data reviewed and care plans are generated.
This information is provided for the convenience of the healthcare provider only and does not constitute reimbursement, legal, or compliance advice. Billing and coding information is subject to frequent and unexpected change, therefore, Celéri Health recommends that users refer to the information sources listed to verify accuracy prior to acting on the information provided herein. Celéri Health makes no representation or warranty regarding this information or its accuracy, completeness, or applicability, and assumes no responsibility for updating this information. Celéri Health specifically disclaims liability or responsibility for the results or consequences of any actions taken in reliance on information on this website. Celéri Health strongly encourages healthcare providers to submit accurate and appropriate claims for services and recommends that you consult directly with payers (eg, the Centers for Medicare & Medicaid Services [CMS]), certified reimbursement coding professionals, other reimbursement experts, and/or legal counsel regarding all coding, coverage, and payment issues
Frequently Asked Questions
Yes. In fact, we pay all the costs of integration because it is so essential to the depth of your pain registry and its analytics.
PROMIS – 29, NRS, Oswestry Disability Index, Neck Disability Index, Pain Catastrophizing Scale, Opioid Risk Tool, and 10 others. We also have an electronic BodyMap (see below) and custom intake forms. We offer remote data gathering through devices such as Apple Health, Google Health, and Oura Ring.
Yes. And we remind patients to answer questions specific to their pain sites, to ensure their PROs are completed accurately.
Yes. At a minimum, they answer PROs and other questionnaires via secure SMS, email – or tablets in your office. If you use our Care Management module, they download a mobile app to initiate and receive digital care with your team.
Should you choose, you may file medically necessary claims for the assessments gathered by your licensed PainIntel. See our Blog posts for information about CPT 96127 and its use. There are other reimbursement conditions for leveraging PROs such as MIPS participation and chronic pain codes.
No. All of the work around configuration of PainIntel happens at the kickoff. We build your algorithmic Pain Pathway that gathers data according to your own practice and research strategy. Your staff can easily use PainIntel to further customize patient-level data gathering based on care plan updates and data needs.
Yes, for every colleague you refer to PainIntel – who becomes a client – we give you a free year in your license term.
