About our platform- Landing Page
//PLATFORM
About our Platform
- Data Handling: All data we collect is collected in a HIPAA-compliant manner under appropriate agreements and controls. Access to identifiable data is strictly controlled. Employees are granted access to this data on “need-to-know” and “minimum necessary” bases.
- Infrastructure: We use Amazon Web Services (AWS) for all of our hosting needs. Our infrastructure is deployed in multiple availability zones within the US East 1 region in the United States to ensure redundancy and compliance with applicable data location requirements.
- Data Encryption: We encrypt all communications using industry standard SSL/TLS encryption or using Secure File Transfer Protocol (SFTP). We also encrypt all data at rest using AES-256 bit encryption.
- Monitoring: We actively monitor our infrastructure for security issues and release updates as quickly as possible. We monitor the live (and past) state of our infrastructure to help detect and recover from any security events. We review our vendors’ security practices and controls and monitor our vendors for security vulnerabilities and incidents that could lead back to our application.
- Incident Response: We implement an information security incident response process to consistently detect, respond to and report incidents, to minimize loss and destruction, to mitigate any weaknesses that were exploited, and to restore information system functionality and business continuity as soon as possible. Users of our Data Platform and applications can report all security-related incidents to team@celerihealth.com. The email is monitored by our infrastructure and security teams, and emails to this mailbox will initiate our incident response process.
- User Controls: Our Data Platform and Applications are designed with the assumption that certain controls would be implemented by user organizations. User organizations of our Data Platform and Applications should implement the following controls to help ensure the security and confidentiality of the Data Platform and Applications. User organizations should implement sound and consistent internal controls regarding general IT system access and system usage appropriateness for all internal user organization components associated with Celéri Health. User organizations should practice removal of user accounts for any users who have been terminated and were previously involved in any material functions or activities associated with Celéri Health’s services. For user organizations sending data to Celéri Health, data should be protected by appropriate methods to ensure confidentiality, privacy, integrity, availability, and non-repudiation. User organizations should implement controls requiring additional approval procedures for critical transactions relating to Celéri Health’s services. User organizations should report to Celéri Health in a timely manner any material changes to their overall control environment that may adversely affect services being performed by Celéri Health. User organizations are responsible for notifying Celéri Health in a timely manner of any changes to personnel directly involved with services performed by Celéri Health. These personnel may have user accounts for Celéri Health platform or be involved in financial, technical, or ancillary administrative functions directly associated with the services provided by Celéri Health. User organizations are responsible for adhering to the terms and conditions stated within their contracts with Celéri Health. User organizations are responsible for developing, and if necessary, implementing a business continuity and disaster recovery plan that will aid in the continuation of services provided by Celéri Health.
Functionality and Convenience
- eCRF: Customizable case report forms
- Design your eCRF based on your unique study requirements — simple or complex, there are no limits.
- ePRO/eCOA: Secure SMS and Email data collection
- Create a user-friendly experience for study subjects and increase response rates, adherence, and quality of data.
- Survey: Pre-validated post-market surveys
- Out-of-the-box GCP-compliant surveys. Collect data with dynamic surveys to comply with EU MDR PMCF or FDA Post-Approval requirements.
- Cases: GCP compliant ad hoc data collection
- The mobile-first case studies series data collection tool you’ve always wanted. Clinician-friendly and compliant. Enable ad-hoc data entry of high-quality patient data in post-market settings.
- Add-ons: Build your study toolbox
Introducing PainIntel
Leverage real-time patient-reported outcomes and biometric data to provide a more personalized and evidence-based approach for treating and managing pain. With PainIntel, you can monitor treatment progress, optimize treatment plans, identify potential red flags, and engage patients in shared decision-making.
Join pain data revolution and see the difference comprehensive, real-time data insights can make in your practice and care planning.
"PainIntel™ assists me with connecting my patient's subjective PROs to our collaborative care planning activities together. I can show them their PROMIS-29 results, or their ODI, or a biometric like HRV or steps over time in correlation to our interventions. Patients appreciate knowing we are using real life data to support care decision-making."
"I rely on PainIntel's Command Center when my practice partners and i sit down to look at our practice-wide outcomes, our market area and our chosen industry collaboration. The data analysis at our fingertips just cannot be found anywhere else."
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