Privacy Policy
Date last revised November 6, 2023
In order to better serve you, this privacy policy (“Privacy Policy”) is intended to provide further guidance on how Celéri Health, Inc. (“Celéri”, “we”, “our”, “us”) uses certain your personal online information, including Personally Identifiable Information (“PII”), we collect on our website, blogs, social media accounts, or apps (collectively, the “Site” or “Sites”) in relation to our software, products, and services (collectively, “Services”). Please take the time to carefully read this Privacy Policy as your privacy is important to Celéri. If you have any questions on how Celéri collects, uses, protects, or otherwise handles your PII, please contact us at 215-600-0848 or team@celerihealth.com.
By visiting our Sites or submitting information to or through the Services, you consent to the collection, use, disclosure and retention of your information as described in this Privacy Policy. By using our Sites, you agree to abide by the terms of this Privacy Policy and the Terms and Conditions (the “Terms and Conditions”), and confirm that you are not located outside the United States. If you are located outside the United States, or if you do not agree to any part of this Privacy Policy and the Terms and Conditions, do not visit or use the Sites. View Terms and Conditions
We may need to change this Privacy Policy from time to time in order to address new issues and to reflect changes on the Sites and Services or in the law. We reserve the right to revise or make any changes to this Privacy Policy. Your continual use of the Services subsequent to any changes to this Privacy Policy will mean that you accept such changes. Therefore, please bookmark this page and review it periodically to assure familiarity with the most current version of this Privacy Policy. We will post all changes to this Privacy Policy on the Sites so that you will always know what information we gather, how we might use that information, and when and how we will disclose that information. You can tell that this Privacy Policy has been updated by checking the last revised date posted on the top of this page. If, due to such changes, you decide that you want to remove any portion of your personal information from our database, please contact us at 215-600-0848 or team@celerihealth.com.
Information We Collect:
We collect and retain certain information, including personally identifiable information, in order to better serve our clients, which may include (i) information that you give us in relation to our Services, and (ii) information we acquire automatically from your use of our Services. In relation to Services we may provide on our Sites, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. We may collect and store this information whenever you provide such information or when you visit our Sites in relation to our Services. In addition, if you contact us, we may keep a record of your correspondence, including any information contained therein.
You may decline to provide any information, but please realize that you thereby may be unable to register on the Sites or to participate in activities or services offered by Celéri on the Site.
We may also automatically collect certain data about how you use the Services and your computer hardware and software. The data we collect may include, without limitation, information regarding the number and frequency of visits to the Site, the items you viewed and/or purchased, the websites that you access before and after you visit the Site, the software used to access the Site, and your IP address and Internet service provider related information.
Patient Reported Outcomes
Celéri offers a service that allows patients to provide health information regarding their pain experience and share that information with their healthcare providers, as part of a clinical trial or in other settings. This health information may constitute protected health information (“PHI”) as defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). The collection, use, and disclosure of PHI is governed by our business associate and other agreements with our customers and HIPAA. This Privacy Policy does not apply to PHI.
How We Use Information We Collect
We may use the information we collect in order to provide, maintain, and improve our Services. We may also use such information:
- To more quickly process your transactions;
- To keep record of your communication in order to improve our Services, or offer you new Services
- To provide the Services to you and to improve the Services;
- To operate, improve, and personalize the Services, and to give each user a more consistent and personalized experience when interacting with us;
- For customer service, security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Sites; and
- To communicate with you.
We will ask for your consent before we attempt to use any information for a purpose other than what is set out in this Privacy Policy.
Celéri may use information we collect for a variety of purposes, including but without limitation, to compile statistical, demographic or aggregated information about visitors to the Site and users of our Services generally, or for load balancing metrics and also may be used to create reports on user demographics and the traffic patterns of the Site. The reports that are generated from tracking data are used for a variety of purposes, including, for example, to improve the Sites and our services.
How We Protect Your Information
We take reasonable precautions to secure your personally identifiable information. However, no Internet transmission is 100% secure or error-free. Despite our efforts, you should know that we cannot eliminate all security risks associated with your personally identifiable information. We will not be responsible for loss, corruption or unauthorized acquisition or misuse of PII that you provide through the Sites that is stored by us, or for any damages resulting from such loss, corruption or unauthorized acquisition or misuse. It is your responsibility to protect the security of your login information.
Our Use of Cookies
Celéri uses various technologies, including Cookies, to collect and store information when you visit our Sites in order to provide you with a better quality of services. If you allow it, your web browser (e.g. Google Chrome, Mozilla Firefox, Internet Explorer, etc.) may transfer small files to your computer’s hard drive, which enables the site’s systems to recognize your browser and capture and remember certain information (the “Cookies”). For example, Cookies may be used to store things such as your password information, as well as help us compile data about site traffic so that we can enhance and better serve our clients. Celéri may utilize third-party services that track this information on its behalf. One third party service we use is Google Analytics. The Platforms may send aggregated, non-personally identifiable information to Google Analytics for the purpose of providing us with the ability to conduct technical and statistical analysis on the performance of our Services. To opt out of being tracked by Google Analytics across all websites click here.
You can control whether your web browser notifies you or stores Cookies. Please review your web browser’s settings or help menu in order to learn how to modify your Cookies. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Please note, if you do disable Cookies, some features provided by the Sites may be disabled and may not function properly.
Do Not Track
Our website does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit www.donottrack.us.
Third-Party Disclosure
We will not disclose any information to third parties, except (i) to parties who perform a service for us, such as sending you mail or email, web hosting, credit card processing and other similar services; (ii) when we believe that such disclosure is required by law; (iii) to enforce this Privacy Policy or the Terms and Conditions; (iv) to protect the rights, property, security or safety of Celéri, Site users or the public; (v) to respond to an emergency; (vii) in connection with a change of ownership or control by or of us or any affiliated entity (in each case whether in whole or in part); or (vi) as otherwise stated in this Privacy Policy or at the time the information is collected. In addition, we may disclose information to certain third parties if you have requested or authorized the disclosure of such information. We seek to limit third-party use of information; however, we are not responsible for such third-party use of Information that is not in compliance with this Privacy Policy. We may use and disclose non-personally identifiable information for any lawful business purpose. Our Sites may have links to other third party sites from time to time. Any access to and use of such third party sites are not governed by this Privacy Policy, but is instead governed by the privacy policies of those third party sites. You should read their independent privacy policies. We take no responsibility for any content or activities on these third party sites.
For Residents of Nevada
Celéri does not sell your personal information. However, if you are a Nevada resident, you may submit a request that Celéri not sell any personal information we have collected about you by sending an email to team@celerihealth.com with “Nevada Opt-Out Request” in the subject line.
Collection of Minor’s Personal Information
We do not nor do we intend to knowingly solicit or direct our Services to anyone under the age of thirteen. Our Services are intended solely for adults.
Collection and Use of Google Fit Data
Celeri Health is committed to protecting your privacy while providing a personalized and valuable experience. We utilize Google Fit to offer features that track and analyze your health and activity data, such as heart rate, steps, and sleep patterns.
How We Access Your Google Fit Data
With your consent, our application accesses the following data from your Google Fit account:
Heart Rate Data: To provide insights into your exercise and wellness routines.
Step Count Data: To monitor and encourage daily physical activity.
Sleep Information: To help you understand and improve your sleep habits.
We obtain this data through a secure authorization process where you will be explicitly asked to grant permission to our application.
Data Usage and Sharing
The data collected is used to:
- Enhance your app experience by providing personalized health insights.
Share relevant information with your healthcare provider to support your health and wellness journey.
We may also share anonymized data with third parties. This anonymized data cannot be traced back to you and is used for:
- Research and analysis to improve our services.
Development of new features and offerings.
Data Storage and Security
Your data is stored with robust security measures in place to protect against unauthorized access or data breaches. Our commitment to data security is unwavering, and we continuously update our practices to stay ahead of potential threats.
Changes to Our Data Use Practices
If we modify the way we use your Google Fit data, we will notify you through our application and require you to agree to the new terms before the changes take effect.
Disclosures and Notifications
Our privacy policy is prominently displayed within our application and on our website. We provide in-product notifications to keep you informed about how your data is used and shared.
We value your trust and are dedicated to maintaining it by handling your data responsibly and with respect for your privacy.
Compliance With Laws
This Privacy Policy will be governed by and construed in accordance with the laws of the State of Delaware, without regard to any principles of conflicts of law. You agree that any action at law or in equity that arises out of or relates to any use of the Sites will be filed only in the state or federal courts located in Delaware, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.
Contact Us
Please contact us using the below information if there are any questions regarding this Privacy Policy:
Celéri Health, Inc.
300 Barr Harbor Drive
Conshohocken, PA 19428
team@celerihealth.com
